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Email Reporting

13
Email Reporting
Rentavault makes use of the email system to keep you informed with the status of your Rentavault activities. Please make sure your contact information within the Rentavault system is correct to receive the reports described in this chapter.
13.1
New User Report
When a new Rentavault account is added to the Rentavault network, a new user report will be delivered to the contact email(s) of the new account. The New User Report contains the following information:
Sample Report
 
Key
Description
Login Name
Login name
Password
Password
Alias
Alias
Language
Preferred Language for your Rentavault report
Contact
Email Address that will be used to contact you
Rentavault Quota
Rentavault quota
Rentavault network
Rentavault network
 
13.2
Forgot Password Report
If you have forgotten your password, you can use the [Forgot Password] feature available on the web interface to have your password delivered to you through email. (Please refer to “Retrieve Forgotten Password” section in the next chapter for more information on how to retrieve your forgot password report.) The Forgot Password Report contains the following information:
Sample Report
 
Key
Description
Login Name
Login name
Password
Password
Alias
Alias
Language
Preferred Language for your Rentavault report
Contact
Email Address that will be used to contact you
 
13.3
Rentavault Job Report
For each Rentavault job you have run, a Rentavault job report will be sent to you by email. This report contains a summary for the Rentavault job that was run and a full listing of all files being backed up by the Rentavault job. The Rentavault summary report contains the following information:
Sample Rentavault Summary Report
 
Key
Description
Rentavault Time
The time when the Rentavault job ran
Rentavault Status
The overall status of the Rentavault job. Normally, you should see Rentavault finished successfully in this field. If you happen to get something else, please consult the attached full report for more information.
New Files
Total number and size of Rentavault files added to your Rentavault set
Updated Files
Total number and size of Rentavault files updated in your Rentavault set
Deleted Files
Total number and size of Rentavault files deleted from your Rentavault set
Moved Files
Total number and size of Rentavault files relocated in your Rentavault set
 
 
Login Name
Login name
Alias
Alias
Language
Preferred Language for your Rentavault report
Contact
Email Address that will be used to contact you
 
 
Rentavault Source
All files/directories that will be backed up
 
 
Rentavault Data Size
The total b ackup data stored in the data area
Retention Area Size
The total b ackup data stored in the retention area. Old copies of updated or deleted Rentavault files are retained in the retention area for the number of days as specified by the retention policy of the Rentavault set before they are removed from the system.
Rentavault Quota
Rentavault Quota
Remaining Quota
Remaining Quota
 
The full Rentavault report, which contains a full listing of all files backed up by the Rentavault job, is attached to the Rentavault job report email as a zip file. You need to unzip it before you can read the full report.
Sample Report
 
Key
Description
Rentavault Set
T he name of the Rentavault set
Rentavault Job
The name of the Rentavault job ( which is the start time of the Rentavault job)
Rentavault Status
The overall status of the Rentavault job. Normally, you should see Rentavault finished successfully in this field. If you happen to get something else, please consult the attached full report for more information.
Rentavault Time
The time when the Rentavault job ran
 
 
Rentavault Log
All messages logged when running this Rentavault job
New Files
Total number and size of Rentavault files added to your Rentavault set
Updated Files
Total number and size of Rentavault files updated in your Rentavault set
Deleted Files
Total number and size of Rentavault files deleted from your Rentavault set
Moved Files
Total number and size of Rentavault files relocated in your Rentavault set
 
 
New File List
Full list of all Rentavault files added to your Rentavault set
Updated File List
Full list of all Rentavault files updated in your Rentavault set
Deleted File List
Full list of all Rentavault files deleted from your Rentavault set
Moved File List
Full list of all Rentavault files relocated in your Rentavault set
 
13.4
Setting Change Report
After you have updated your user profile or Rentavault setting, a setting change report will be sent to you. This report allows you to track record of the changes that have been made to your Rentavault account.
Sample Report
 
Key
Description
Login Name
Login name
Alias
Alias
Language
Preferred Language for your Rentavault reports
Contact
Email Address that will be used to contact you
Rentavault Quota
Rentavault Quota
 
 
Rentavault Source(s)
All Rentavault sources of the Rentavault set
Rentavault Schedule(s)
All Rentavault schedules of the Rentavault set
Filter(s)
All Rentavault filters of the Rentavault set
Retention Policy
The retention policy of the Rentavault set
Transfer Size
The transfer block size of the Rentavault set
Pre-Command(s)
All Pre-Command(s) of the Rentavault set
Post-Command(s)
All Post-Command(s) of the Rentavault set
 
13.5
Inactive User Reminder
You will receive an inactive user reminder in email if your account has been left inactive for the period of 7 days (or the period specified by the system administrator). This is to remind you that you have not been running Rentavault for more 7 days. If you are a free trial user, your account will be removed from the system automatically if the system can track no records of your Rentavault activities in the next 15 days after receiving this report.
Sample Report
 
Key
Description
Login Name
Login name
Alias
Alias
Language
Preferred Language for your Rentavault reports
Contact
Email Address that will be used to contact you
Rentavault Quota
Rentavault Quota
 
 
Last Login Time
The last time you logon to the Rentavault system
Last Rentavault Time
The last time you ran a Rentavault job